Position Summary:
A “go to” position in making Mount Gretna Craft Brewery a great place to be. The food runner is the lynchpin - communicating with guests and supporting both bar staff and kitchen staff. The food runner delivers our delicious pub fare to our guests with a smile and makes them feel right at home— a difference maker in having an awesome experience.

Essential Responsibilities:
Fun, enthusiasm and desire to create an inviting and local vibe for our community
A big smile! Greet all customers as neighbors with friendly, efficient and personal service
Ensure a clean service environment – inside and out
Accurately process transactions in the point of sale (POS) system when needed
Efficiently delivers food to tables
Attentive to guests’ needs to ensure guest satisfaction
Ensures tables, service stations and guest areas are clean, neat and orderly
Helps clear dishes and resets table caddies (napkins, silver ware, table numbers)
Follow opening/closing procedures based on checklist and operating procedures
Report to work as scheduled, in uniform, and ready to start
Take part in routine trainings and tastings to stay informed about craft beverage and menu offerings, programs and events
Learn with our team to be able to lend a hand across the business from the kitchen to the general store, and share our products, services and programs with our customers
Become a brand steward and personify the brand at all times and generate positive brand awareness

Qualifications
Must be 16 years of age
Customer service experience preferred
Strong attention to detail and respect for cleanliness and sanitation
Excellent communication and interpersonal skills
Open to feedback and constantly striving to improve
Willingness to cross-train across our business
Excitement about the role of ensuring every guest has a quality experience
Team-player. Hard-worker. Honest.

Physical Demands
Must be able to stand for extended periods of time and move about the brewery
Use of hands - operate taps and make craft cocktails, manage the register, stock shelves
Ability to lift 35 pounds unaided

Job Type: Hourly                                                

Food Runner

email your application to allisonk@gretnabrewery.com